Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 2–3 business days. Delivery within the U.S. usually takes 7–14 business days depending on your location. You'll receive a tracking number as soon as your order ships.
Do you offer free shipping?
Yes. We offer free standard shipping on all orders within the continental United States.
Can I return or exchange an item?
We accept returns within 14 days of delivery on unused items in their original packaging. Please refer to our Return & Refund Policy for detailed instructions.
Do you ship internationally?
Currently, we ship only within the United States. International shipping may be offered in the future as we expand.
Who can I contact for help?
You can email us anytime at cs@owlzenith.com and our support team will get back to you within 24–48 business hours.